Privacy Policy - updated August 1, 2024
Introduction
At Emotional Super Powers, we are dedicated to ensuring the privacy and security of our users' personal information. Whether you're a parent, teen, or child using our services, we prioritize safeguarding your data in compliance with all relevant privacy regulations, including COPPA for children's privacy. Importantly, we do not sell or share your personal information with third parties for commercial purposes.
Information We Collect
We collect information necessary to provide our services, such as your name, email address, and payment details. If you are a parent signing up on behalf of a child, we may collect the child’s name and age to tailor our resources appropriately. All child-related data is handled in compliance with COPPA to ensure its protection.
How We Use Your Information
Your information helps us deliver personalized resources, respond to your queries, provide course updates, and improve our offerings. We do not sell your data to third parties. We may use your information to improve course content and support users in their emotional resilience journey.
Sharing Your Information
We share your data only with trusted third-party service providers, such as payment processors and hosting platforms, who assist us in delivering our services. These providers are contractually obligated to keep your information secure and confidential. We do not sell your information for any purpose.
Cookies and Tracking Technologies
We use cookies to ensure our website functions effectively and to enhance your experience by remembering preferences. We may use analytics cookies to understand how you interact with our courses and materials, but we do not use cookies for third-party advertising purposes. You can manage your cookie preferences at any time.
Your Choices and Rights
You have the right to access, update, or delete your personal information at any time. You can unsubscribe from marketing communications by clicking the unsubscribe link in our emails. We also honor 'Do Not Track' signals and comply with CCPA and GDPR, ensuring that you can exercise your privacy rights fully.
Data Security
We implement robust security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. We also limit access to personal information to only those employees, contractors, and agents who need it to perform their work.
Data Retention
We retain personal data only as long as necessary to provide our services or as required by law. If you request the deletion of your account, we will securely erase your personal information within a reasonable timeframe. Children's information is handled with extra care and is retained only with parental consent.
Children’s Privacy
We are determined to be in full compliance with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. Parents have full control over their children's data, including the right to review or delete it at any time.
International Data Transfers
If you access our services from outside the United States, your data may be transferred to, stored in, or processed in the U.S. or other countries. We take steps to ensure that international data transfers comply with applicable laws, such as the GDPR, and that your information is protected no matter where it is processed.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or a prominent notice on our website. Please review this policy periodically to stay informed.
Contact Information
If you have any questions or concerns about this privacy policy, or if you would like to exercise your privacy rights, please contact us using our CONTACT form.